By accessing or using PesanQ messaging service platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
PesanQ provides a messaging service platform that enables businesses to send bulk messages, create campaigns, and manage chatbots through WhatsApp Business API. The Service includes message templates, campaign management, automated bot replies, and analytics.
3.1 You must create an account to use our Service. You are responsible for maintaining the confidentiality of your account credentials.
3.2 You must provide accurate and complete information during registration and keep it up to date.
3.3 You are solely responsible for all activities that occur under your account.
3.4 You must immediately notify us of any unauthorized use of your account.
You agree not to use the Service to:
You must comply with all WhatsApp Business API terms, policies, and guidelines. This includes obtaining proper consent from recipients before sending messages and adhering to messaging best practices. Violations may result in suspension or termination of your WhatsApp Business API access.
6.1 Fees for the Service are based on your subscription plan and message volume.
6.2 You agree to pay all fees associated with your use of the Service.
6.3 All payments are non-refundable unless otherwise stated in writing.
6.4 We reserve the right to modify our pricing with 30 days' notice.
6.5 Failure to pay may result in suspension or termination of your account.
7.1 The Service and its original content, features, and functionality are owned by WASD Labs and are protected by international copyright, trademark, and other intellectual property laws.
7.2 You retain ownership of any content you submit through the Service.
7.3 By submitting content, you grant us a license to use, display, and distribute it solely for providing the Service.
Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.
9.1 We strive to provide reliable service but cannot guarantee uninterrupted or error-free operation.
9.2 We may suspend or discontinue the Service for maintenance or updates.
9.3 We are not liable for any loss or damage resulting from service interruptions.
10.1 You may terminate your account at any time by contacting us.
10.2 We may suspend or terminate your account if you violate these Terms.
10.3 Upon termination, your right to use the Service will immediately cease.
10.4 We may delete your data after account termination in accordance with our data retention policies.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WASD LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
You agree to indemnify and hold harmless WASD Labs from any claims, damages, losses, liabilities, and expenses arising out of your use of the Service or violation of these Terms.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on this page. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which WASD Labs operates, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us at:
WASD Labs
Email: [email protected]
Website: wasdlabs.com
© 2025 WASD Labs. All rights reserved.